US Bank
Credit Card Services
US Bank had provided credit card services that extended beyond their core brand—facilitating special-branded offerings to allow companies to offer the same degree of service. An important aspect of that offering was also the Member Services UX.
Products
BMW Visa Signup
BMW Visa Manager
Elan Credit Card Manager
Interaction Design
Color Testing
Prototypes
BMW Mastercard App
Design
Web App
iOS App
Contribution
WCAG 2.0 Testing
Color Recommendations
Design Proofing
Goal
Roll-out BMW branded credit card using the white label design.
Solution
Implementing color and brand to a white label design is a straightforward B2B-type task involving designing while faithful to existing ux standards. In this case, it required the proofing for WCAG 2.0 color compliance, and then careful updates to production files.
Elan Credit Card Manager
Design
eCommerce
Web/Responsive
Contribution
Feature Additions
Prototypes
Presentations
Goal
A handful of features were needed to be added without significantly altering the design standards
Methodology
Working with product assents and reconstructed components, updates were made to original design files.
One Part of Online Banking
Banking as a financial service involves a broad set of products. From basic cashiering and savings, and transfer exchanges such as EFT.
In this modern age, banking has a legitimate touchpoint on the smartphone and computer, thus User Experience Design has a more important role.
In lieu of this, as a UX designer, I am but a humble yet important component to this service array.
User Experience for Banking Products
Designs to Standard
The design standards had been established before my time, and it wasn’t my place to push them. Instead, I did what was needed. Adding new features while following the current design thinking. (Easier said than done)
Business Direction
Standards followed the business strategy, and for better or worse, the business needed to remain a defining role in product development. My hope is that design as a proficiency can be trustworthy to the powers that be. (We’re in this together.)
Subtle Miracles
There’s no such thing as small designs, just small designers. In my case task work, where it lacked glamour it made up with difficulty. Doing the work no one else wanted to is part of being a great designer. (That’s my story and I’m sticking to it.)
Research
WCAG 2.0 Color Testing
Learning Existing Standards
Design Work
Client implementation of White Label products
Adding New Features to existing products