Virtual Auctions

Online Bidding by Phone

This web app had a specific set of use-cases. Namely, to give a participant the ability to bid and win items in a live virtual auction.

 

Features

  • Mobile Shopping

  • Virtual Auctions

  • White Label

Contribution

  • Design

  • Prototypes

  • Wireframes

 

Global Payments

A worldwide commerce processing company. Greater Giving is the arm for serving non-profit organizations

Design

Challenge

Create a phone app that would allow users to shop, bid, and win products inside a live virtual event.

Solution

Starting with a previous product, we created a new design that included much of the features we wanted but couldn’t get. Following Google Material’s structure, we added a few nifty features that would delight our event attendees.

 
 

Prototypes

This screen-cast shows how the finished user experience behaves. We used AHA, as it is one of the more important (and vocal) clients.

This particular screen-cast was created with Facebook’s own Origami Studio because its scrolling behavior was the most realistic.


 

Output

  • Mobile

  • Origami Studio

  • MP4

 

Wireframes

Like GGO, wireframes came in large plotter-sized schematics since there was a benefit for users to compare screens within a particular use case. It’s a great way to see how a product is shaping up.

Admittedly, the design did not favor printing as much as paperless distribution.

 
 
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Supporting the Thought Leaders

So much of the product was designed to serve the needs of the company’s thought leaders. So much of their wisdom came from the areas where they operated. Areas like Customer Support, Professional Services and Sales.

Building on the Past

We did not start with nothing. We had a previous product, and how it performed helped us to plan the next generation. We learned the tiny details that had significant ramifications. Product traits that were confounding and yet critical for conversion. All these and more provided us with direction.

Continued Improvement

A great product can be graded by its ease of use. In the case of this product, we had one of the most potent forms of testing. Real Use. We refined as best we understood, and then releasing the product for various live events provided an invaluable window to learn and refine.

 

Domain Knowledge

  • Event Planning

  • Live/Virtual Auctions

  • Non-Profit Operations

  • Business Development

Design Tools

  • Axure

  • Photoshop

  • Morae

Platform

  • Proprietary

  • Angular Components

Customers Include

More than a 10,000 Non-Profits across the US have used Greater Giving Products.

More than a 10,000 Non-Profits across the US have used Greater Giving Products.