

Virtual Events
Greater Giving Online (Enterprise Product)
GGO was an app for creating virtual and live events; then following through with purchase and fulfillment. CRM and performance tracking was included.
Service
Web Retail Setup
Web Commerce Manager
Web CRM
Contribution
Design
Prototypes
Wireframes

Mockups & Presentations
Challenge
Refine and improve upon an existing enterprise turn-key solution for hosting virtual auctions and fundraisers.
Solution
Establish a new design with the existing feature set. Beyond auditing the current product and wireframing it, a revision to match the contemporary Google Material sensibilities was straight forward. For the most part, the design was evangelized through wireframes, but a prototype was occasionally necessary to demonstrate the concept.

Prototypes
While numerous prototypes were developed, they focused, for the most part, on addressing a particular use case. In the scenario of the prototype shown here, it focuses more on the high-level navigation and page templates.
Format
Axure RP
Camtasia
Output: MP4
Posted: Vimeo
Wireframes
In some cases, wireframes came in large plotter-sized schematics since there was a benefit for users to fly-in and fly-over while following a particular use case. It’s an excellent method for ensuring consistency remains.
One funny nuance about these is that white is often used to provide prominence, a trait lost in wireframe documents unless the background is a dark grey.
These particular wireframes look better up close (trust me.)
Customers Include
More than a 10,000 Non-Profits across the US have used Greater Giving Products.

Welcome to Event Planning
The skill of pulling together the various talents, products, resources, and venues to consistently host massive upper-scale fundraisers for the city’s wealthiest is a real talent.
There are so many moving parts, from inspiring people to join volunteer charts, collecting auction items, processing transactions, and even following-through at the end of the year with necessary tax documents. It’s all very, very intimidating.
User Proxies
Since domain knowledge was so vast, I had to rely on Product Owners and Subject Matter Experts to serve as proxies when direct access was impossible.
Also, chatting with Sales and Customer Support provided a unique perspective on where a product did well or could improve.
Lastly, customer support had thoughts about the product. They would often keep a running list of questions that users would ask all day long. When a product lacked in some way, CS was a sure way to learn about it.
Domain Knowledge
Power BI
Career Development
Hiring Process
HR Content
Design Tools
Axure
Photoshop
Camtasia
Platform
Proprietary
Angular Components